AI Receptionist · Calls & scheduling
Dental answering that follows your practice rules.
It picks up on the first ring, answers everyday questions, books the visits your schedule allows and hands anything else to your team with the full story attached.
Rohan Gupta
+91 98XXX X2210 · AI Receptionist on the line
Live transcript
Hi, I'd like to book a cleaning this week.
Thursday
3 providers · 2 chairs open
Watch it work
A real-time walkthrough of one session, from the first word to the finished result. Names and details are sample data.
AI Receptionist
Call answered on the first ring
“Hi, I'd like to book a cleaning this week.”
PatientH
Omni-channel
Patients reach you however they like. The AI Receptionist answers each channel with the same rules and the same voice.
Phone calls Active
Every call answered around the clock, including lunch, busy mornings and after hours.
SMS & text Active
Instant replies to booking requests, reschedules and reminder responses.
Website chat Active
Turns website visitors into booked patients, even at 11 PM.
24/7
Availability
3
Channels
Live
Schedule sync
Smile Studio · AI assistant
PatientDo you see kids on Saturdays?
AI AgentYes, Saturdays 9 AM to 1 PM. Want me to find a time for your child?
PatientYes please, next Saturday.
AI AgentBooked for Saturday at 10:30 AM. A confirmation is on its way.
In action
A few of the requests your AI Receptionist handles every day.
Finds open times, books the visit and sends a confirmation.
Can I come in next Tuesday morning?
Tuesday at 9:30 AM is open with Dr. Iyer. Shall I book it?
Answers questions about insurance, procedures and the office.
Do you take my PPO plan?
Yes, we're in network. I can check your benefits before the visit.
Handles cancellations and changes without a phone tag.
I need to move my Friday appointment.
No problem. Monday at 4 PM or Wednesday at 11 AM?
Reminds patients about check-ups so fewer visits are missed.
Oh, is my cleaning due?
It is. Your last one was in April. Would next week suit you?
Transfers to your team with the reason for the call attached.
I have a question about my bill.
Let me connect you with our billing coordinator. I've shared the details.
Follows your escalation rules for pain and emergencies.
My tooth is really swollen.
I'm sorry. I'm alerting the on-call dentist now and holding a same-day slot.
How it works
Clear behaviour for every kind of call, set up with your team before go-live.
Calls forward to the AI Receptionist when your team is busy or the office is closed.
Call answered on the first ring
PatientHi, I'd like to book a cleaning this week.
AI AgentHappy to help. I have Thursday at 10:00 AM or Friday at 3:30 PM.
PatientThursday works.
Availability is checked against your scheduling rules before anything is offered.
Matched to your scheduling rules
Calls that need a person go to the right person, with context.
Appointment created in your schedule
When nobody can take a transfer, the request is captured and tracked.
Your team sees the full story
Built for the front desk
Calls, WhatsApp, SMS and voicemail land in one inbox, and every booking goes straight into your schedule. Scroll to walk through it. Patient data shown is sample data.
Every conversation in one inbox
Calls, WhatsApp, SMS and voicemails together. The AI replies and books, and your team can take over anytime.
Meera Rao
9:42 AM
+91 98XXX X4120
Booked cleaning
Arjun Kapoor
9:15 AM
+91 97XXX X0385
Patient on file
Nisha Shetty
Yesterday
+91 99XXX X7712
Voicemail
Rohit Verma
Yesterday
+91 90XXX X2264
Patient added
Priya Desai
Mon
+91 96XXX X5509
Rescheduled
Meera Rao
+91 98XXX X4120Conversation · WhatsApp
Hi, my gums bleed when I brush. Can I see someone this week?
Sorry to hear that, Meera. Dr. Iyer has Thursday at 11:30 AM or Friday at 4:00 PM for a gum check and cleaning.
Thursday please.
Booked: Thursday, 11:30 AM with Dr. Iyer. I'll send a reminder the day before.
✓ Appointment created · confirmation sent
Reply by WhatsApp
Free-text window openMeera Rao
Next appointment
Thu, 11:30 AM · Gum check & cleaning
Recent
Cleaning · Apr 2026
4
Visits
2
Calls
7
Messages
0
No-shows
Features
Live calls, bookings and handoffs across your practices, in one view.
See every conversation in progress and what it's about.
New, moved and cancelled visits, synced to your schedule.
Callbacks and transfers waiting for staff, with full context.
Every call recorded, summarised and saved to the patient.
Hours, visit types and providers set per practice.
Encrypted data, access controls and audit trails.
The transformation
Before
After
Integrations
The AI Receptionist connects to your practice management software, so schedules, patients and records stay in sync without double entry.
AI workforce
Agent workflows
01
Text and voice reminders that end in a confirmation, a reschedule or a handoff to staff.
02
Sends your intake forms after booking and follows up until they're done.
FAQ
See the AI Receptionist answer, book and hand off calls for a practice like yours.